Not always, the Minister of Energy has made exemptions for homes with certain kinds of power supply on a number of power networks.
Marlborough Lines network
You can’t have a Low User option if you’re on the Marlborough Lines network and your home:
- is on 3-phase supply; or
- has a supply that’s greater than 15kVA; or
- is in a remote area.
Alpine Energy network
You can’t have a Low User option if you’re on the Alpine Energy network and your home:
- is on 3-phase supply; or
- has a supply that’s greater than 15kVA.
Network Waitaki
You can’t have a Low User option if you’re on the Network Waitaki network and your home:
- is on 3-phase supply; or
- has a supply that's greater-than 15kVA